Meet Our Therapists
Randi Wicks, LSW
Randi is a Licensed Social Worker that believes everyone deserves the chance to live a fulfilling, balanced life. Randi offers services that are personalized to each client’s needs, creating a safe and welcoming space for healing and growth.
Randi earned her Master of Social Work from Aurora University.
She draws on her years of experience in child welfare, substance use treatment, crisis intervention, and maternal mental health. Her diverse background helps her connect with clients from all walks of life and approach complex issues with empathy, understanding, and practical support.
Randi assists adults and children ages 6+ with grief, loss, anxiety, depression, and more.
Randi offers In-office, Telehealth, and Hybrid options.
Randi is in-network with the following insurance providers:
Aetna - BlueCross BlueShield PPO & Federal Plan - Cigna / Evernorth
Optum / United Healthcare
Randi is currently accepting new clients!
Melissa McCulloch, LCSW
Melissa is a Licensed Clinical Social Worker. She is trained in EMDR and earned her Master of Social Work from the University of Illinois at Chicago, Jane Addams School of Social Work, with a focus on Mental Health.
Melissa believes in helping clients find strength, balance and safety through a mind-body approach. With this support, she helps clients find ways to live their best life.
Melissa assists adults, teens and children (10 and older) and offers In-office, Telehealth, and Hybrid options.
Melissa is in-network with the following insurance providers:
Aetna - BlueCross BlueShield PPO & Federal Plan - Cigna / Evernorth - HealthLink - Medicare - Optum / United Healthcare
Melissa currently has a waitlist of 8+ weeks for new clients.
Melanie Jesse, LCSW
Melanie is a Licensed Clinical Social Worker, and she believes that everyone should have access to counseling services. She is trained in EMDR and earned her Master of Social Work from the University of Illinois Urbana-Champaign.
Melanie assists adults with grief and loss, aging issues, trauma, and ADHD.
Melanie offers In-office, Telehealth, and Hybrid options.
Melanie is in-network with the following insurance providers:
Aetna - BlueCross BlueShield PPO & Federal Plan - Cigna / Evernorth -HealthLink - Medicare - Optum / United Healthcare
Melanie currently has a waitlist of 8+ weeks for new clients.
Your Journey To Wellness Starts Here
Our therapists provide counseling services for adults and children aged six and above at our office in Springfield. We also offer telehealth sessions throughout the State of Illinois. Our team of experienced therapists employ a diverse range of evidence-based techniques, including Cognitive Behavioral Therapy (CBT). CBT assists clients in identifying and modifying negative thought patterns and behaviors. We provide Trauma-Informed Care, ensuring our practice is sensitive to the effects of trauma and offers a safe, soothing, and supportive environment. Additionally, we emphasize clients’ strengths and resources to assist them in overcoming challenges and achieving their goals. Empathetic listening and communication are integral components of our approach, as we prioritize active listening and creating a space where clients feel heard and understood. Dialectical Behavior Therapy (DBT) is particularly effective for individuals struggling with emotional regulation. We firmly believe in a holistic approach to mental health, addressing both the mind and body. We are here to support you on your journey toward living your best life.
Individual Counseling
Play Therapy for Children
Play Therapy for Children
Our licensed therapists provide a supportive and non-judgmental environment where you can explore your thoughts and feelings, gain insights into your behavior, and develop strategies for positive change. We offer individual counseling services only at this time. We do not provide marriage or relationship counseling or group therapy.
Play Therapy for Children
Play Therapy for Children
Play Therapy for Children
Play Therapy services help young people ages 6+ overcome a range of challenges, including anxiety, depression, behavioral issues, and more. Our therapists use evidence-based techniques to help children develop coping skills, improve self-esteem, and achieve greater success in school and other areas of life.
Teen Counseling
Play Therapy for Children
Virtual Counseling Services
Our teen counseling offers a safe space for adolescents to express themselves freely. We understand the unique challenges teens face, including peer pressure, academic stress, and self-discovery. Our compassionate therapists listen attentively and guide teens toward developing healthier coping skills and self-acceptance. Support your teen’s journey today.
Virtual Counseling Services
Virtual Counseling Services
Virtual Counseling Services
We recognize that life can be hectic. That’s why we provide flexible and convenient phone and video counseling services for our clients in Illinois. From the comfort of your home, you can connect with our professional counselors, prioritizing your mental health. Our virtual sessions are secure and effective, ensuring you receive the support you need.
Payment Options
Virtual Counseling Services
Get Started Today
Your practitioner will confirm your insurance coverage and copayment amounts prior to your first session. Best Life Counseling is in-network with the following insurance providers:
Aetna
BlueCross BlueShield PPO & Federal Plan
Cigna / Evernorth
HealthLink
Medicare
Optum / United Healthcare
Out-of-network and private pay also accepted.
We are not in-network with Medicaid.
Get Started Today
Virtual Counseling Services
Get Started Today
Taking the first step towards mental wellness can be daunting, but we are here to help. Schedule a free 10 minute consultation to provide an opportunity for you and your practitioner to meet and discuss your reasons for seeking counseling services. This meeting will enable you to assess whether your practitioner aligns with your needs and preferences, or if you may require a referral to a clinician who can better meet to your specific needs. In-person, phone, and video consultations are available.
Have a Question? Send us a text message.
Please reach out with any questions and we will respond when available to help match you with a therapist and begin the enrollment process.
Best Life Counseling Services LLC
2621 Montega Drive, Suite E Springfield, Illinois 62704, United States
Hours
Today | By Appointment |
