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Your Journey To Wellness Starts Here

Our therapists offer individual counseling services at our office in Springfield, Illinois, as well as video and phone sessions anywhere in the State of Illinois. Our office is conveniently located and features parking right outside. We invite you to experience compassionate therapy in our soothing, judgment-free environment. Our therapists bring over 60 years of combined experience, helping people of all ages and stages of life. Let us support you in finding peace and living your best life.

    Meet Our Therapists

    Hannah Norris, LCSW

    Hannah is a Licensed Clinical Social Worker with a Master of Social Work from the University of Illinois Urbana-Champaign. Hannah draws on her experience as a therapist in family medicine, substance abuse, and hospice care. Hannah brings a free-spirited approach to counseling ensuring that each client feels accepted and heard, fostering a safe and supportive environment for therapeutic growth.


    Hannah enjoys treating teens and adults of all ages for a variety of issues including OCD, anxiety, depression, trauma, aging issues, chronic & terminal illnesses.


    Hannah offers In-office, Telehealth, and Hybrid options.


    Hannah is in-network with the following insurance providers:

    Aetna - BlueCross BlueShield PPO & Federal Plan - Cigna / Evernorth - HealthLink - Medicare - Optum / United Healthcare

    Request Appointment

    Chitaia Stover, LCSW

    Chitaia is a Licensed Clinical Social Worker with a Master of Social Work from the University of Illinois Urbana-Champaign. She firmly believes that no matter where you come from or what you have gone through, you are not defined by your circumstances. Chitaia is passionate about empowering her clients to make positive changes that lead to living their best lives. She understands that we all come from different walks of life, but everyone deserves someone to listen and provide support. 


    Chitaia sees clients of all ages, but she prefers treating children and adolescents with trauma, grief, anxiety, depression, and behavioral issues.


    Chitaia offers In-office, Telehealth, and Hybrid options. 


    Chitaia is in-network with the following insurance providers:

    Aetna - BlueCross BlueShield PPO & Federal Plan - Cigna / Evernorth -

     Medicare - Optum / United Healthcare

    Request Appointment

    Yoli Holmes, LCPC

    Yoli Holmes, a Licensed Clinical Professional Counselor (LCPC) and a National Certified Counselor (NCC), holds a degree in Human Development Counseling from the University of Illinois Springfield. Yoli is passionate about reducing the stigma surrounding mental health. She firmly believes that mental health challenges are just as prevalent as physical health issues, and counseling plays a crucial role in promoting mental well-being, similar to the importance of nutritious food and exercise for physical health.


     Yoli sees clients of all ages via Telehealth. She has extensive experience working with elderly and disabled clients. Difficulty with life transitions, depression, and anxiety are common issues that Yoli addresses.

     

    Yoli only offers Telehealth counseling via video or phone.


    Yoli is in-network with the following insurance providers:

    Aetna - BlueCross BlueShield PPO & Federal Plan - Cigna / Evernorth - Medicare - Optum / United Healthcare - 

    Request Appointment

    Melanie Jesse, LCSW

     Melanie is a Licensed Clinical Social Worker, and she believes that everyone should have access to counseling services. Melanie has a Master of Social Work from the University of Illinois Urbana-Champaign. 


    Melanie has extensive experience counseling adults with grief and loss, aging issues, trauma, and ADHD.


    Melanie offers In-office, Telehealth, and Hybrid options.


    Melanie is in-network with the following insurance providers:

    Aetna - BlueCross BlueShield PPO & Federal Plan - Cigna / Evernorth -HealthLink - Medicare - Optum / United Healthcare

    Request Appointment

    Melissa McCulloch, LCSW

    Melissa is a Licensed Clinical Social Worker with experience helping individuals, families, and children. She earned her Master of Social Work degree from the University of Illinois at Chicago, Jane Addams School of Social Work, with a focus on Mental Health.


    Melissa specializes in assisting those with grief, loss, anxiety, depression, and chronic illnesses such as long COVID.


    Melissa offers In-office, Telehealth, and Hybrid options.


    Best Life Counseling is in-network with the following insurance providers:

    Aetna - BlueCross BlueShield PPO & Federal Plan - Cigna / Evernorth - HealthLink - Medicare - Optum / United Healthcare

    Our Approach

    Our team of experienced therapists employ a diverse range of evidence-based techniques, including Cognitive Behavioral Therapy (CBT), which assists clients in identifying and modifying negative thought patterns and behaviors. Additionally, we provide Trauma-Informed Care, ensuring our practice is sensitive to the effects of trauma and offers a safe, soothing and supportive environment. Furthermore, we focus on clients’ strengths and resources to help them overcome challenges and attain their goals. Empathetic listening and communication are also crucial aspects of our approach, as we prioritize active listening and creating a space where clients feel heard and understood. Dialectical Behavior Therapy (DBT) is particularly effective for individuals struggling with emotional regulation. We firmly believe in a holistic approach to mental health, addressing both the mind and body. Let us support you on your journey toward living your best life.

    Individual Counseling

    Play Therapy for Children

    Play Therapy for Children

    Our licensed therapists provide a supportive and non-judgmental environment where you can explore your thoughts and feelings, gain insights into your behavior, and develop strategies for positive change. We offer individual counseling services only at this time. We do not provide marriage or relationship counseling or group therapy.

    Play Therapy for Children

    Play Therapy for Children

    Play Therapy for Children

    Play Therapy services help young people ages 6+ overcome a range of challenges, including anxiety, depression, behavioral issues, and more. Our therapists use evidence-based techniques to help children develop coping skills, improve self-esteem, and achieve greater success in school and other areas of life.

    Teen Counseling

    Play Therapy for Children

    Virtual Counseling Services

    Our teen counseling offers a safe space for adolescents to express themselves freely. We understand the unique challenges teens face, including peer pressure, academic stress, and self-discovery. Our compassionate therapists listen attentively and guide teens toward developing healthier coping skills and self-acceptance. Support your teen’s journey today.

    Virtual Counseling Services

    Virtual Counseling Services

    Virtual Counseling Services

    We recognize that life can be hectic. That’s why we provide flexible and convenient phone and video counseling services for our clients in Illinois. From the comfort of your home, you can connect with our professional counselors, prioritizing your mental health. Our virtual sessions are secure and effective, ensuring you receive the support you need.

    Payment Options

    Virtual Counseling Services

    Get Started Today

    Your practitioner will confirm your insurance coverage and copayment amounts prior to your first session. Best Life Counseling is in-network with the following insurance providers:

    Aetna 

    BlueCross BlueShield PPO & Federal Plan

     Cigna / Evernorth

    HealthLink 

     Medicare 

    Optum / United Healthcare

    Out-of-network and private pay also accepted.

    We are not in-network with Medicaid.

    Get Started Today

    Virtual Counseling Services

    Get Started Today

    Taking the first step towards mental wellness can be daunting, but we are here to help. Schedule a free 10 minute consultation to provide an opportunity for you and your practitioner to meet and discuss your reasons for seeking counseling services. This meeting will enable you to assess whether your practitioner aligns with your needs and preferences, or if you may require a referral to a clinician who can better meet to your specific needs. In-person, phone, and video consultations are available. 

    Schedule a Free Consultation

    Have a Question? Send us a text message.

    Please reach out with any questions and we will respond when available to help match you with a therapist and begin the enrollment process. 

    Best Life Counseling Services LLC

    2621 Montega Drive, Suite E Springfield, Illinois 62704, United States

    217-764-8150

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